Field Jobs Get a Home, Your AI Gets Smarter, No More Product Caps

Big week. There's a whole new way to run a service business, your AI assistant got a brain upgrade, and that annoying product limit everyone complained about is finally gone. Let's dig in. 🛠️

Your Whole Service Business Now Lives in One Place

If your work happens at someone else's address instead of yours, this one's for you. Field Services is a brand new section built for businesses like HVAC, plumbing, electrical, cleaning, and landscaping, and it's live in private beta right now.

Instead of juggling a calendar app, a spreadsheet, and a stack of sticky notes, you get one home for the whole job. A customer sends a request, you turn it into an estimate, the estimate becomes a job, and the job gets scheduled, dispatched, worked, invoiced, and paid, all without leaving the same screen. There's smart scheduling that suggests the best time slot based on your team's hours and drive time, a route optimizer that shows you how much driving you'll save before you commit to a route, and a branded booking page where customers can book themselves in. Your crew gets a mobile app that keeps everything synced with the office in real time, down to checklists, notes, and timers for every visit.

Basically, if "where did that job request go" has ever been a question in your business, this is the answer. Want in on the beta? There's a sign-up form waiting for you inside the app.

Your AI Assistant Just Got Noticeably Smarter

Conversation AI just switched its recommended brain, and the new one is sharper across the board.

Every new AI agent you build now starts on this newer, more accurate model by default, and it's noticeably better at giving correct answers than the older option. Existing agents that were already running on the previous generation got bumped up automatically too, with replies generating up to 4.5 times faster. If one of your agents is still running on the oldest model available, it's worth popping into the Model menu and switching it over before that option gets phased out entirely. Just give it a quick test run after you switch, since every model has its own little quirks in how it phrases things.

Payments Just Dropped Its Most Annoying Limit

Remember when your Payments panel would just stop letting you add products once you hit 100? Gone. 🎉

You can now add as many products from your store as you actually have. The product picker also got a speed boost, loading one page at a time with search built in, so even a massive catalog stays snappy to manage. You can select a whole page of products and add them in one save instead of clicking one by one like it's 2010. One thing worth knowing: if your checkout is set to show "all products," customers still see the first 100 by default, so if you're selling more than that, point your checkout at specific products or individual product pages instead.

Run More Than One Facebook Page Without the Headache

If you've ever managed Facebook for more than one business or brand, you know the pain of constantly disconnecting one account to connect another. That's over.

You can now connect multiple Facebook accounts, each with its own set of Pages, at the same time. Messages, leads, and automations all sync across every connected Page, so you're not stuck logging in and out all day just to check on a different brand. The integration also moved to a sturdier backend with better security for how your login tokens are stored, so it should just feel more stable overall too. Your existing Facebook connection keeps working exactly as it is. Want to add another? Head to Settings, then Integrations, search for Facebook, and connect the next account.

See Exactly How Your Community Is Actually Doing

Running a community used to mean guessing. Now there's a dashboard for that.

Head to Settings, then Analytics, inside any community you run, and you'll find your total earnings, total members, how many members have gone quiet, and how many invites are still sitting unopened, all with a comparison to the period before so you can tell if things are trending up or down. There's a traffic breakdown showing where your members are actually coming from (Instagram, YouTube, Facebook, you name it), a heatmap that shows exactly which hours your members are most active so you know when to post, and an engagement chart tracking posts, comments, and reactions over time. If a chunk of your members have gone quiet, you can export that list straight to a CSV and go win them back.

A Couple of Time Zones Finally Got Fixed

Small but important: if you've got customers or contacts in British Columbia, Alberta, Manitoba, or Morocco, their clocks changed and the platform now knows about it. 🌎

Those regions stopped doing the usual fall-back-an-hour thing this year, so if you had contacts set to a stand-in US time zone like Mountain Time, it's worth updating them to the correct regional option now available (Vancouver, Edmonton, Winnipeg, or Casablanca). Nothing switches automatically, since those stand-in zones are also used by real US-based contacts, so this is a "go check your settings" situation, not a "sit back and relax" one. Once it's set correctly, your appointments, reminders, and workflows will land at the right local time again.

Connect Your AI Chat Agent Without Leaving Your Site Settings

Building a site in AI Studio and want an AI agent answering the live chat widget? You no longer have to go hunt it down somewhere else.

There's a new AI agent section right inside your site's Chat Widget settings. Pick an agent from the dropdown, save, and it starts answering your visitors immediately. You can see exactly which agent is connected and under what conditions, swap it out, or disconnect it entirely, all without ever leaving the widget settings screen. It's a small change, but it saves you a bunch of tab switching every time you spin up a new site.

A Fresh Stack of Templates Landed

New templates dropped again this week, covering a wide mix of industries: a survey template, a couple of Facebook ad templates, a handful of Google ad templates, and a batch of LinkedIn templates for everyone from loan brokers to motion graphics studios.

If you've been putting off a campaign because staring at a blank page felt like too much work, go check the template library before you write a single word yourself. There's a decent chance your industry is already covered.

That's Everything for This Week

From a whole new way to run field jobs to a smarter AI brain and a product limit finally getting deleted, it was a loaded week. Try one of these out, and if there's something you wish Cycl Sales could do, tell us. We're always building. 🚀