Cycl Sales is a CRM for dental practices that answers new-patient calls, reminds patients before every visit, and brings overdue hygiene patients back. It runs your marketing, texting, recall and reviews from one inbox, next to the practice management system you already use. On the AI Autopilot plan, an AI assistant answers web chat and texts after hours and books new-patient visits.
Dental practices usually lose revenue in three places: new-patient calls nobody answered, appointments that turn into no-shows, and hygiene patients who quietly fall off recall. A dental CRM puts a system behind all three so it doesn’t depend on how busy the front desk is that day.
The phone rings while your front desk is checking someone out, and the caller books with the office down the street. A patient forgets a Tuesday cleaning and the chair sits empty. Hundreds of patients are six months past due, and nobody has time to work that list. Happy patients leave without being asked for a review.
Cycl Sales texts back every missed call within seconds, confirms and reminds every appointment by text and email, and runs recall and reactivation campaigns on a schedule. After a visit, it asks for a Google review. Your team sees every call, text, email and web chat in one inbox, so nothing slips between shifts.
Inside Cycl Sales, a patient moves through six steps: the first call or form gets answered, the visit gets booked and reminded, treatment follow-up stays on your team’s list, recall brings them back, and a review request goes out after the visit. Clinical records stay in your practice management system the whole time.
Calls, website forms, Facebook and Instagram messages, Google Business messages and web chat all land in one inbox. If a call goes unanswered, the caller gets a text back within seconds so they don’t move on to the next office on the list.
Your team books from the inbox, or new patients pick a time on your online booking calendar. On the AI Autopilot plan, an AI assistant can answer office questions by chat or text after hours and book the visit, then hand anything clinical to your team.
Every appointment gets an automatic confirmation, then text and email reminders on the schedule you choose. Patients reply to confirm or ask to reschedule, and that reply lands in the inbox for the front desk.
When a patient leaves with a recommended treatment they haven’t scheduled, your team moves them into a follow-up pipeline. Cycl Sales reminds staff to call and can send a friendly nudge to book, with no clinical details in the message.
Patients who are due or overdue for a cleaning get a recall sequence by text and email until they book. Reactivation campaigns reach patients who haven’t been in for a year or more.
After a visit, Cycl Sales sends a short Google review request. Reviews and replies show up in one place, and reporting shows which marketing sources bring in the patients who book.
Cycl Sales gives a dental office missed-call text-back, online booking with reminders, recall and reactivation campaigns, review requests and one shared inbox, with AI chat and booking on the AI Autopilot plan. See the full feature list for everything else in the platform.
When the front desk can’t pick up, the caller gets a text within seconds. Your team picks up the conversation from the inbox instead of playing phone tag.
Online booking calendars with automated confirmations and text and email reminders, so patients remember the visit and can tell you early if they can’t make it.
Scheduled text and email sequences for patients who are due, overdue or inactive. The sequence stops when a patient replies or books.
Send a review request after each visit and manage your reputation from one screen, so new patients searching nearby see what current patients think.
Calls, texts, email, Facebook and Instagram DMs, Google Business messages and web chat in one thread per patient, on desktop or the mobile app.
On the AI Autopilot plan, an AI chatbot answers website chat and texts at night and on weekends, handles office questions you set up, and books new-patient visits.
Cycl Sales is built for the front of the practice: marketing, new-patient intake, appointment reminders, recall, reactivation, treatment-plan follow-up and reviews. It gives your team one place to talk to patients and one set of numbers for where new patients come from.
It does not replace your practice management or records software. Charts, x-rays, clinical notes, insurance claims and billing stay where they are today. Cycl Sales does not connect directly to Dentrix, Eaglesoft, Open Dental or similar systems, so you import your patient contact list and, where your other tools support it, connect them with Zapier or webhooks.
Keep clinical and health details out of texts and email. Messages from Cycl Sales work best for scheduling, reminders and general office updates, with anything clinical handled in person, by phone or in your records system. If you also want help with your website, SEO or ads, our custom services team can build those for you.
Cycl Sales has honest side-by-side comparisons against the general CRMs dental offices often try first, covering features, pricing and who each one fits best.
Book a 30-minute demo and we’ll walk through new-patient call handling, reminders, recall and review requests, set up the way your office runs, and talk through any compliance questions you have.