Cycl Sales is a med spa CRM that books consultations, reminds clients before every visit, and brings them back when it’s time for their next appointment. It runs memberships, promos, texting and reviews from one inbox, and it works for day spas and salons too. On the AI Autopilot plan, an AI assistant answers DMs, chat and texts after hours and books consults.
A med spa makes most of its money from clients who come back, so the leaks are the consult requests nobody answered fast enough and the clients who never booked their next visit. A med spa CRM gives each of those a follow-up that happens on schedule.
Instagram DMs and website inquiries pile up while your providers are with clients. Consults get booked, then forgotten. Clients leave happy but drift away because nobody reminded them it was time to come back. Memberships get tracked in a spreadsheet, and promos go out whenever someone remembers to send one.
Cycl Sales puts every DM, text, call, email and web chat in one inbox and texts back missed calls within seconds. Consults get booked on your online calendar with confirmations and reminders. Rebooking reminders go out on the interval you set for each service, memberships bill on their own, and review requests follow every visit.
Inside Cycl Sales, a med spa client moves through six steps: the inquiry gets answered, the consult gets booked and reminded, consults that didn’t book get a follow-up, rebooking happens on schedule, memberships keep them coming back, and a review request goes out after the visit.
Instagram and Facebook DMs, Google Business messages, web chat, forms and calls land in one inbox. Missed calls get a text back within seconds, so a client asking about pricing doesn’t book somewhere else while you’re with a client.
Clients pick a time on your online booking calendar, or your team books them from the inbox. On the AI Autopilot plan, an AI assistant can answer the general questions you set up, like hours, pricing ranges and what a consult involves, then book it and hand anything medical to your providers.
Every consult and appointment gets a confirmation plus text and email reminders on the schedule you choose. Clients reply to confirm or reschedule, and the reply goes straight to the front desk.
Clients who had a consult but didn’t book move into a follow-up pipeline. Your team gets a reminder to reach out, and the client gets a friendly nudge with a link to book.
You set a rebooking interval for each service, and Cycl Sales reminds the client when it’s time for their next visit. Membership and package clients can be billed on a schedule with recurring payments.
After a visit, Cycl Sales sends a Google review request. Seasonal promos and new-service announcements go out by text and email to clients who opted in, and reporting shows which sources bring in bookings.
Cycl Sales gives a med spa consult booking with reminders, rebooking automations, memberships and packages, promo campaigns, review requests and one shared inbox, with AI chat and booking on the AI Autopilot plan. See the full feature list for everything else in the platform.
Online booking calendars with automatic confirmations and text and email reminders, so consults show up and cancellations come in early enough to fill.
Set a return interval per service and Cycl Sales reminds each client when it’s time, with a link to book. The reminder stops once they’re on the calendar.
Bill memberships with recurring payments, sell packages with invoices and text-to-pay, and see who bought what on each client’s record.
Send seasonal specials, new-service launches and last-minute openings to clients who opted in, and track which campaigns turn into bookings.
Ask every client for a review after their visit and manage your reputation from one screen, so people searching nearby see what your clients say.
On the AI Autopilot plan, an AI chatbot answers DMs, web chat and texts at night and on weekends, handles the questions you set up, and books consults.
Cycl Sales is built for the client side of a med spa: inquiries, consult booking, reminders, rebooking, memberships, promos and reviews. The same setup works for day spas and salons that live on repeat visits, recurring memberships and a full book.
It does not replace your charting or records software. Treatment notes, medical history, consent records and photos stay in the system you use for them today, and Cycl Sales does not connect directly to it. Where your other tools support it, you can connect them with Zapier or webhooks.
Keep clinical and health details out of texts and email. Messages from Cycl Sales work best for booking, reminders, promos and general updates, with anything medical handled by your providers in person or by phone. If you also want help with your website, SEO or ads, our custom services team can build those for you.
Cycl Sales has honest side-by-side comparisons against the general CRMs med spas often try first, covering features, pricing and who each one fits best.
Book a 30-minute demo and we’ll walk through consult booking, reminders, rebooking, memberships and review requests, set up the way your spa runs, and talk through any compliance questions you have.