Cycl Sales is a CRM for plumbers that makes sure every emergency call, web form and text gets a fast reply, even when you’re under a sink or asleep. It books the job, follows up on the estimate, collects payment by text and asks for the review. On the AI Autopilot plan, AI answers and books new leads 24/7.
Plumbing jobs are lost when the phone rings and nobody answers. A homeowner with a burst pipe or a backed-up sewer line won’t wait on a voicemail; they call the next plumber on the list until someone picks up.
You’re elbow-deep in a job when the phone rings, and by the time you call back the customer has booked someone else. After-hours calls go to voicemail until morning. Water heater and repipe estimates go out and nobody follows up. Happy customers never get asked for a review, so the shop down the street shows up first on Google.
Cycl Sales texts back every missed call right away, day or night, so the customer knows you got it and stays with you. Jobs book onto your calendar with automatic reminders, estimates get follow-up until the customer decides, and invoices get paid by text. On the AI Autopilot plan, AI chats with after-hours callers, gets the details, and books the job.
Inside Cycl Sales, a plumbing job moves through six steps: the call comes in, gets a text back if you miss it, books onto your calendar, gets an estimate with follow-up, gets paid by text, and ends with a review request. The customer then stays on your list for the next clog, leak or water heater.
Calls to your tracked numbers, web forms, Google Business messages, Facebook messages and web chat go into one inbox and one pipeline, tagged by where they came from.
If you can’t pick up, the caller gets a text right away letting them know you got the call. On the AI Autopilot plan, AI asks what’s going on (leak, clog, no hot water), gets the address, and books the job or alerts you.
Customers pick a time on your online calendar, or your office books it for them. Confirmation and reminder texts go out automatically, so you’re not knocking on the door of an empty house.
Water heater swaps, repipes and sewer line jobs take the customer time to decide. Send the estimate from Cycl Sales and let an automated sequence check in until they reply.
Send the invoice with a text-to-pay link before you pull out of the driveway. Every payment is saved on the customer’s record.
When the job is marked done, the customer gets a Google review request by text. They also stay on your list for seasonal reminders, like a water heater flush or a drain cleaning, so they call you next time instead of searching.
Cycl Sales covers the customer side of a plumbing business: answering, booking, estimates, payments and reviews. See the full feature list for everything else in the platform.
Every missed call gets an automatic text, day or night, so the customer doesn’t move on to the next plumber.
On the AI Autopilot plan, AI chatbots answer by text, email and web chat 24/7, ask about the problem and book the job.
Online calendars with automatic confirmation and reminder texts and emails.
Send estimates and let automated sequences follow up on the bigger jobs until the customer decides.
Send invoices by text, take card payments online, and set up recurring payments for service plans.
Automatic review requests after every job, with all your reviews managed from one screen.
Cycl Sales is the front end of a plumbing business: every call, text and form, the booking, the estimate follow-up, the invoice, the payment and the review.
It is not field service management software. Cycl Sales does not dispatch plumbers, plan routes, track trucks by GPS, cost jobs, manage parts inventory or run payroll. If you already use Jobber, Housecall Pro or ServiceTitan for that, keep it, and connect it with Zapier or webhooks. If you only need the front end, Cycl Sales can cover leads, follow-up, booking, reviews, estimates and invoices on its own.
If you need more calls to begin with, our team builds plumbing websites and runs SEO and ads through custom services.
Weighing Cycl Sales against the scheduling app you already use, or a general CRM? These pages lay out what each one covers, side by side.
Book a demo and we’ll show you a plumbing pipeline in Cycl Sales, from a missed 2 a.m. call to a paid invoice and a Google review. Plans start at $197 a month with no long-term contract.